UX researcher with background in healthcare, psychology, and academic research. 5+ years experience with cross-functional collaboration and stakeholder management in Agile, dynamic environments. Eager to apply analytical skills and deep knowledge of research methodologies to level up a product team and effect meaningful change through the product development lifecycle.
Experience
Co-Founder + UX Researcher | Centered | Jan 2024 - Present
Led strategic recruitment efforts, orchestrated subject matter expert interviews, established a robust research repository, and laid groundwork for scalable research operations.
Executed a comprehensive competitor analysis to identify market gaps and opportunities, driving essential insights for product development.
UX Research Intern | Valuables | Nov 2023 - Jan 2024
Conducted strategic and tactical research (including competitive analysis, tree tests, card sorts, and concept testing), resulting in crucial information architecture modifications and usability optimization of a personal brand management platform.
Created a research repository, resulting in the successful handoff to the client of deliverables, including a strategic roadmap, research plans, usability testing guide, and diary study materials.
Research Practitioner - Lead Outpatient Speech Language Pathologist | Warm Springs Rehabilitation Hospital of Kyle | Jan 2020 - Sep 2022
Evaluated patients and analyzed data using both quantitative and qualitative measures, resulting in patient-centered, individualized goals and treatment plans.
Managed caseload of 15+ patients, tracked data patient data, and reported on progress to stakeholders.
Advocated for patient needs in cross-functional team meetings, resulting in evidence-based treatment and discharge recommendations.
Research Practitioner - Speech Language Pathologist | Rehab Without Walls NeuroSolutions | Apr 2020 - Jun 2021
Created innovative and personalized solutions that catered to the unique needs and goals of each patient, fostering motivation and progress
Developed visually engaging and informative materials for patients and their families, providing guidance and support throughout the rehabilitation process
Integrated technological solutions and communication aids into the therapy process, exploring the potential of technology to support patient recovery
Research Practitioner - Speech Language Pathologist | St. David’s Heart Hospital of Austin | Oct 2019 - Jan 2021
Conducted usability tests with patients to evaluate the effectiveness and user-friendliness of speech therapy tools, making iterative improvements
Conducted workshops and training sessions for healthcare staff, educating them about speech therapy strategies and the importance of effective communication support
Worked closely with occupational therapists, physical therapists, and other specialists to integrate speech therapy strategies into comprehensive patient treatment plans.
Research Practitioner - Speech Language Pathologist | Post Acute Medical Rehabilitation Hospital of Round Rock | Sep 2019 - May 2021
Organized and structured therapy materials, resources, and communication aids to enhance patient comprehension and engagement.
Analyzed patient progress data and adjusted therapy approaches accordingly, maximizing the effectiveness of communication interventions.
Create detailed user personas based on patient data and characteristics to represent the various speech and language impairment profiles.
Clinical Fellow - Speech Language Pathologist | Bertram Nursing and Rehabilitation Center | Jun 2018 - Aug 2019
Completed Speech Language Pathology Clinical Fellowship and achieved ASHA Certificate of Clinical Competency.
Stayed up-to-date with the latest research, technology, and best practices in speech therapy and communication aids, driving innovation within the rehabilitation setting.
Developed visually engaging and informative materials for patients and their families, provided guidance and support throughout the rehabilitation process.
Worked closely with occupational therapists, physical therapists, and other specialists to integrate speech therapy strategies into comprehensive patient treatment plans.
Research Assistant | Northwestern University Communication and Cognition Lab | Sep 2014 - Jun 2015
Research Assistant | Northwestern University Cognitive Development Lab | Sep 2013 - Aug 2014
Completed Senior Thesis - study development, data collection and analysis, write-up, and presentation
Moderated research trials and coded data for graduate student dissertation experiments and personal projects
Education
UX/UI Design Certification | Springboard | 2023-2024
Developed a strong understanding of user-centered design principles and design tools, resulting in the completion of 700+ hours of course material, two capstone projects, and one design sprint.
Collaborated weekly with industry-expert mentor and presented on independently-completed tasks and deliverables, resulting in the ability to effectively communicate meaningful and actionable insights to stakeholders.
M.A. in Communication Sciences and Disorders | The University of Texas at Austin | 2016 - 2018
UT Moody College of Communication Pic Wagner Endowment Fellow
Austin Speech Labs - Graduate Internship
Encompass Rehabilitation Hospital of Round Rock - Graduate Internship
B.A. (Magna Cum Laude) in Psychology | Northwestern University | 2011 - 2015
Minors: Communication Sciences and Disorders, Chinese Language
Academic Year Research Grant Recipient
Benton J. Underwood Summer Research Fellow